Frequently Asked Questions
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Do you make team jerseys?
Yes! We offer high-quality, fully customized team jerseys for all sports—including Soccer, Volleyball, Basketball, Track & Field, and more. Whether you need custom colors, names, numbers, or logos, we’ve got you covered.
Please contact us at [sales@rolarasports.com] for team orders, wholesale pricing, or sponsorship inquiries.
Do I need to create an account to order?
No, you can check out as a guest. However, creating an account allows you to track your orders, save preferences, and receive exclusive offers.
Can I modify or cancel my order after placing it?
A: If your order hasn’t shipped yet, you can cancel it by logging into your account and selecting the order you'd like to cancel. Alternatively, you can contact us as soon as possible at [support@rolarasports.com], and we’ll do our best to accommodate any changes or cancellations.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the U.S. takes 3–7 business days. Expedited options are available at checkout.
Do you ship internationally?
Currently, we only ship within the United States. We’re working on expanding to more countries soon!
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also track your order under “My Account.”
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you're not satisfied, contact us at [support@rolarasports.com] to initiate a return.
Do you offer exchanges?
Yes! If you received the wrong item or need a different size, we’ll be happy to help. Contact our support team for assistance.
Are returns free?
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Absolutely. Our website uses SSL encryption to ensure your data is protected and secure.
How can I contact customer service?
You can reach us at [support@rolarasports.com] or [+1 866 9 ROLARA / +1 866 976 5272] during business hours (Mon–Fri, 9AM–5PM EST).
Do you offer bulk or team discounts?
Yes! Contact us at [sales@rolarasports.com] for team orders, wholesale pricing, or sponsorship inquiries.